Testimonials

Erik and Matthew were the technicians on the job and they were prompt, professional, and did an excellent job. This was essentially a 3 day job and they worked diligently the whole time. I would highly recommend using Sir Grout and requesting Erik and Matthew.

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Mauricio Marmol (General Manager) did an outstanding job. Our granite is absolutely beautiful and the work done on our backsplash and shower makes it look brand new. We highly recommend Sir Grout!

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I was amazed how beautiful my tile in my bathroom turned out. Great customer service. Most accommodating to my work schedule. Made a great impression on me regarding their services. Love my bathroom. I recommend them highly.

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On time and as advertised. Tech Eric was very good. I'm satisfied with the result and glad I had a repair instead of replacing--saving landfill space. I would recommend them highly.

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Excellent service and beautiful work. Better materials than many.

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The Service Manager - Mauricio Marmol had confirmed the appointment, followed up before the date, and handled everything in a highly professional manner from doing the estimate to having the work completed. He made sure we went over all the work details before it was started, completed the work in the estimated time, cleaned up and removed all his tools and materials, and was extremely flexible with another work crew that was also completing their jobs at the same time. Overall he was a thorough professional, providing an exceptional product, and completing the work in a excellent manner. He has a positive and engaging personality as well as exceptionally skilled workmanship, and showed a clear attention to the details to get excellent results.

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The provider did an excellent job. I was very pleased with the results. I also plan to use Sir Grout to buff and seal my hardwood floors.

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Dear Brian:
I had the great pleasure today of interacting with Mauricio Marmol, an operational manager, who thoughtfully assessed 2 potential projects and provided expert guidance at my mother's town home in McLean, VA.
I have been managing the holistic renovation of my mother's town home since 2012, and it is unfortunately rare to observe a contractor with such a passion as Mauricio for excellence in his work and who possesses great technical competence and communication/ interpersonal capabilities (he has an intrinsically high level of emotional intelligence). Notably, he made me feel like I was the most important person in the world. Indeed, he is a strategic, appreciable asset to your firm and your recruitment/ professional development practices should be modeled on Mauricio's behavioral profile.
When I am ready to proceed with one or both projects, I would like Mauricio to perform the work because I am serenely confident that it will be executed with the most diligent care and attention.

Thank you.

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I had a shower and a bathtub that needed caulking. One shower was a big problem because the caulking just would not stick longer than 6 months and mold began to build up. I contacted Sir Grout and the general manager, Mauricio, arrived on time and reviewed the project. He suggest an epoxy caulking for the shower and silicone for the other tub. I also asked to have the tub tile cleaned. He suggested color sealant also.

The worker arrived and he was pleasant and got to work right away. He completed the job and I was satisfied with the work. A few weeks later I noticed a few of the tiles did not have color sealant. (poor lighting in bathroom) I contacted Mauricio and he responded and completed the work within 10 minutes.

I would recommend their services. Customer service is important to me and Sir Grout fulfilled this exceptionally well.

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Sir Grout arrived on time, wore shoe protective covers and worked to accomplish exactly the statement of work. Sir Grout worked the entire day, kept the area clean and made sure that the job was accomplished to my complete satisfaction. They were diligent, highly professional, and apprised me of the status. Upon completion of the job, Sir Grout provided me with instructions on how to maintain the shower.

There is no doubt that Sir Grout saved my shower and prevented me from a costly shower replacement in the future.

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