Testimonials

Trey Brocke & Scott Mullinix were the two technicians who came to my home to do the work. Due to a GPS glitch, they were running a little late, which they promptly called me about - to make sure I knew they'd not arrive exactly at the appointment time - almost unheard of quality in the service industry!

Both men were very pleasant & very professional, first walking me through the process they'd be using, then proceeding accordingly. Their work was excellent - very happy with the results! My bathroom floors look brand new again!

I highly recommend this company for your tile needs!

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Mauricio, Trey and Scott did a great job on our project. My 20 year old marble tile floor looks like new. They went the extra mile in getting the job done. I have already recommended Sir Grout to my neighor and my business partner.

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The technicians.contractors were punctual, articulate, sharp, highly skilled, and timely with their workmanship. Two technicians/contractors (Trey and Scott) from Sir Grout arrived promptly at my single-family residence in Maryland, first properly identified themselves, then sat down with me prior to commencing the work to make sure that the estimated work scope and quotation as previously prepared and submitted by the company (prepared by Mauricio Marmol-General Manager) was completely understood and consistent with my goals/expectations for the project. Upon discussing and answering all questions that I had at this time, they then conducted a walk-through of the project areas and discussed the procedures and processes that would be implemented in the project. The contractor then commenced work. During the work process and at the completion of each phase the contractor reviewed the work with me, as the owner/customer, and only proceeded to the next phase subsequent to my review and acceptance. The work was c

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Mauricio came to our home and walked through the house to determine what work was required. He was prompt and reasonable with the estimate. He returned to clean, seal and caulk or very large marble shower. He also repaired all of the natural holes that existed in our travertine throughout the entire home.

Mauricio was punctual, pleasant and worked quietly and efficiently the entire day. Even though he worked throughout the entire home, he kept his work area extremely clean and organized. The surfaces look fantastic - almost better than when it was first installed.

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I have nothing but great things to say about Mauricio, Jeff, & Sir Grout.

I will start with Jeff who came to give me the free quote. He was wonderful and very knowledgeable. You can definitely tell he has a lot of knowledge on all types of stones and many years of experience. He was able to answer all of my questions and even questions I have that did not concern any of the quotes he gave me. He was very nice to talk to and was able to give me a quote and schedule everything right away. He even gave me some tips on cleaning granite even though I decided not to seal the granite with them (but will probably have them do it in the future).

Mauricio was the actual representative that came to perform all of the work. He showed up on time and was very professional. He wanted to see each project that Jeff had quoted me. I even asked him to look at my Master Bathroom even though it wasn't on the list of items to get cleaned and sealed. I asked him a lot of questions which he answered honestly and ga

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They provided prompt courterous service> General Manager Mauricio Marmol personally folled up to make sure we were completely satisfied with the job which we were. He also provided tips for cleaning and minor repairs to one of my other showers. Great job!

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From start to finish, the Sir Grout representatives were very punctual, professional and thorough. We removed our existing shower enclosure and they came in and completely prepared all the surfaces for the new enclosure installation. They also steam-cleaned, re-grouted and re-caulked the remaining tile areas of our bathroom. This included sealing all the grout and applying a protective coating on all the tile surfaces. They were very considerate of our home to ensure they didn't leave a mess. They also fixed the surface of a portion of our granite kitchen counter top after another contractor failed numerous times. They also polished and sealed the entire counter top.

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It was perfect from beginning to end. Mauricio showed up exactly on time, followed by two others. They were all very courteous and professional and intent on doing a good job. I would highly recommend them.

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My travertine kitchen floor was installed unprofessionally with the contractor failing -- at minimum -- to seal its surface. After less than a year it looked faded and dirty whether it had been cleaned a week or an hour ago. Beyond everyday appearance issues, anything I set down on it for more than an hour or so, like a bucket of water or a damp towel, left what I'd loosely call a "stain" that may as well have been part of the swirl pattern of stone's surface -- because no amount of mopping, scrubbing, or even steaming could remove it. The grout was discolored and seemed to have "sunk" below the tile surface, allowing food and dust to settle between the tiles faster than I could vacuum and mop to remove them. As dissatisfied as I was, I had no experience with stone floors and did not understand the problem except that it seemed to need re-grouting at minimum. When I came across "Sir Grout" in a neighborhood advertising pamphlet I gave them a call. They sent a representative named Mauricio Marmol who p

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It went great. He was on time, put on something over his shoes to protect our rugs. He was very efficient and the service took way less time than I had anticipated.We also have a granite counter top on the wet bar in the family room which is attached to the kitchen. He even did that counter top at no charge which I was not expecting at all since it was additional work over and above my voucher. We chatted a bit while waiting for the first coat to sit for 10 minutes and a little bit during the whole process. - what a nice man - just a lovely person. The counter tops look great and this was overall an exceptionally great experience. I would highly recommend using this company. I will definitely use them again!!!

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